About

I am a skilled electrical engineer with a passion for data engineering and cloud technologies. With a strong foundation in electrical engineering, I bring a unique blend of technical knowledge, creativity and problem-solving skills to my work.

More About Me!

I am always expanding my knowledge to stay up to date with advancements in the field. Furthermore, I am knowledgeable with working with a variety of tools such as Apache Data Bricks, Apache Druid, pgAdmin and cloud platforms like Microsoft Azure and Amazon AWS. My programming experience, in Python, allows me to tackle complex data challenges and develop innovative solutions.


My passion for technology has driven me to always be eager to learn more. Currently, my interests are in Big Data, Cloud and Machine Learning where I am working to further expand my knowledge. I am looking for opportunities to work with a team of professionals and contribute to projects that utilize my skills.

KEY SKILLS

PYTHON
MICROSOFT AZURE, AMAZON AWS
STRUCTURED QUERY LANGUAGE (SQL)
APACHE AIRFLOW, DATABRICKS, DRUID
HTML, CSS
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Work Experience

Nov 2021 - Aug 2022

Liquid Intelligent Technologies

Nairobi, Kenya
Customer Service Engineer
Full Time
  • Provided effective first level troubleshooting and remote technical support through calls and tickets effectively handling around 2500 tickets to full resolution. Followed up with customers to ensure satisfaction with support offered
  • Collaborated effectively with engineers and technicians to ensure timely completion of over 300 new home installations
  • Developed comprehensive documentation and streamlined processes ensuring seamless onboarding of new hires
  • Proactively identified recurring network issues and escalated to management for further investigation and fast resolution
Service Operations Center
Internship
  • Supported the team in categorizing, tracking and providing timely updates on tickets ensuring good customer experience

Jan 2021 - Mar 2021

VGG CONNECT LIMITED

Nairobi, Kenya
Fiber Optics Technician
Internship
  • Successfully installed last mile fiber connections for over 80 homes and ensured customer satisfaction with the service
  • Participated in Fiber Rollout of 7 km of metro network using hand and mechanical equipment leading to customer growth
  • Conducted thorough testing of installations and ran optimizations using Optical Power Meters to guarantee performance

Oct 2020 - Dec 2020

THE EVERLY HOTEL

Kuala Lumpur, Malaysia
Electrical Engineering Intern - IoT
Internship
  • Coded the Full Stack of a Motor Monitoring System with C, PHP, HTML, CSS and SQL all for real-time monitoring for early fault detection
  • Implemented a Door-Lock project using Raspberry Pi and Python with Flask Framework for enhanced surveillance
  • Collaborated within a team to integrate IoT devices to an Air-Conditioning System leading to a cost reduction of 20%

Education

Sept 2022 - Mar 2024

WESTERN UNIVERSITY

London, Ontario, Canada
Masters of Engineering in Electrical and Computer Engineering

Graduate Diploma in Entrepreneurship, Leadership and Innovation

Feb 2018 - Nov 2021

ASIA PACIFIC UNIVERSITY

Kuala Lumpur, Malaysia
Bachelor of Engineering in Electrical and Electronics Engineering (Hons)

CERTIFIED

Microsoft Certified: Azure DevOps Engineer Expert

Sep 2023

Microsoft Certified: Azure Solutions Architect Expert

May 2023

Microsoft Certified: Azure Network Engineer Associate

Aug 2022

Microsoft Certified: Azure Administrator Associate

May 2022

Microsoft Certified: Azure Fundamentals

Mar 2022

AWS Certified Cloud Practitioner

Jan 2022